Naming Elephants

We’ve all been there. Those awkward situations. Maybe at work, a big family gathering or with a group of friends. There is an undercurrent. Something that everyone knows, everyone feels…and everyone ignores. Elephants. They hunker down in the middle of a situation and...

The First Response, Not The Last Resort

It doesn’t always feel like it, but conflict can be a catalyst for needed change. It is the proverbial canary in the coal mine that lets us know when things aren’t working the way they should. Mediation provides individuals and organizations with a process for...

Four Ounces

When you approach a situation, or the proverbial glass of water, what do you see? Is it half full, focused on opportunities waiting to be seized? Or is it half empty, focused on preserving what is left? Regardless or our natural inclination to view the glass as half...