Solving Problems with Dignity

A few weeks ago I had the privilege of joining a video conference with Donna Hicks, Ph.D, author of Dignity: Its Essential Role in Conflict Resolution. There were 15 integrative attorneys and mediators on the call from across the country, all there to learn how to...

The First Response, Not The Last Resort

It doesn’t always feel like it, but conflict can be a catalyst for needed change. It is the proverbial canary in the coal mine that lets us know when things aren’t working the way they should. Mediation provides individuals and organizations with a process for...